Home Office – Regional Relationship Manager
Katie Jo joined PFP in January 2016 as our Home Office Regional Relationship Manager, assisting funeral homes with our SoftTouch aftercare program and managing the PFP Family Connections Center, which she helped implement to assist small firms with their preneed program. Since coming on board, Katie Jo has also helped grow SoftTouch into a pet-care program with PFP’s new Pet2Family cards and helped establish the PFP Processing Center, increasing the efficiency of our Direct Mail program.
What do you love most about your job?
I love helping my clients grow. I enjoy reaching out to them and seeing what they have new going on and also sharing with them the other programs we offer here at PFP.
What is the best advice you have ever received?
Be patient. It will all come in time.
What do you like to do when you are not working?
I enjoy going to the gym and running.
If you could have one superpower what would it be?
I wish I had the power to stop the clock to allow myself more time in the day to get everything accomplished.