Funeral directors excel at serving families in the first 3-5 days that follow a loss.
They help them say goodbye, grieve, and begin to heal. However, the healing process, while it varies for everyone, does not end at the service. Families continue to need support as they continue on with their lives. Our aftercare programs help families adjust to a new life without their loved one through subtle, yet meaningful approaches that let families know your funeral home is still there to serve them.
SoftTouch Aftercare Program
The SoftTouch aftercare program reaches out to families on the pivotal days of the year that follow a loss and provides you with a natural, sincere approach to customer follow-up.
Beautiful, customized cards commemorate these occasions. Available in both English and Spanish, the program is completely automated, which means you can do what you do best, serving families, without worrying about stuffing envelopes and putting them in the mail. It’s a heartfelt gesture that requires very little of your time but makes a huge impression upon your families.